The Bare minimum computer requirements You need for Online Counselling


Online counselling is like talking to a friend on the computer. It’s a good way to share your feelings when you’re sad or getting negative thoughts. Talking to someone online can help change these thoughts. It’s like having a helper on the computer who makes us feel better. Here are the basic things your computer needs for online counselling.

Online Counselling

A Reliable Internet Connection

A fast internet connection is super important for video calls with your therapist. You need at least 10 Mbps for downloading and 5 Mbps for uploading. This ensures your video doesn’t get all choppy or freeze up. 

A Functional Camera and Microphone

Online counselling uses video chats. It’s important to have a working camera on your computer or phone that shows a clear picture of your face. Make sure nothing is blocking the camera. 

Test it first to see if the video looks good. You also need a microphone so the counsellor can hear you without echoes. Many laptops and cell phones already have these built-in features. Checking and making sure your camera and microphone work well is important for a successful online counselling session.

Supported Software and Apps

Make sure to update your computer or phone to the latest Windows, Mac OS, iPhone, or Android version. Old systems can cause problems. Check the counselling service website for the right web browser and apps you need. Download them before your first session. Up-to-date software is important for smooth sessions.

Enough Power and Memory

A slow computer makes for a bad video call. A 1.6 GHz processor and 4 GB of RAM are minimal requirements for laptops and desktops, respectively. More is better. It makes the video run smoothly. Close all other programs before your session. For cell phones, one from the last 3-4 years should work fine. Close extra apps before joining the video.

Strong Security and Privacy

Counseling talks about private things. Protect your privacy with firewall, antivirus and password manager software. Check the counsellor’s safety rules, too. Use two-step verification for extra security.

Adjust Your Environment

Make sure your surroundings are conducive to a counselling session. Sit somewhere quiet, private, and free from distractions. Turn off any music, TV, or noises so you can focus. Have proper lighting so the counsellor can see you clearly. Let others know you’ll be in a confidential video call. Setting up the right space leads to more meaningful sessions.

Position Your Camera Properly

Place your computer camera at eye level for the most natural interaction. Looking down at the camera distorts the image. Prop up your laptop to get the camera angle right. For phones, use a stand to position it correctly. Framing yourself centred in the video feed shows you are engaged. Make sure your head and shoulders fit within the picture.

Test Connectivity and Controls

Do a trial run to test out the platform and settings before an official session. See if you can access the video call, microphone, chat and screen-sharing features. Make sure the speaker volume is adequate. Get familiar with how to control the video call so simple issues don’t disrupt your first real counselling appointment. Knowing the tech basics frees you to focus on the session content.


With the right setup, online counselling will work well. Test your computer and internet first. Fix any problems before your appointment. The right technology will help your counselling go smoothly.